Clear policies for every order and project.

Shipping

Most in-stock component orders are dispatched for Pan-India delivery in 3-5 business days. Delivery time can vary by location, stock and courier conditions.

Defective hardware replacement

Report a defective component within 48 hours of delivery with order details and clear photos or a test video. We will review the issue and arrange an eligible replacement.

Project confidentiality

Project concepts, diagrams, specifications and submitted assets are treated as confidential and proprietary to the client. Share only information you are authorized to disclose.

Terms of service

Product availability, pricing and timelines may change. Project work begins after scope confirmation and quotation approval. Technical deliverables depend on the agreed project brief, components and testing conditions.

Contact

For support, email support@neevcraft.com or contact WhatsApp support.